Shipping + Returns

Shipping Options (7 Days a week). 

$19.95 Express Australia (2-3 business days Aus wide). 

Corporate Orders + International Shipping

For corporate orders and international shipping quotes please contact us at hello@gertrudeandsmith.com.au.

Details

Gift hampers will be delivered to your requested address and left in a safe place if no one is home. Please ensure you have your order shipped to a location where it can be received.

For weather forecasts of 27 degrees or higher we may delay delivery. We will contact you if this does happen and discuss timing and options. 

Returns

We want you to be 100% happy with your order and it is our aim to ensure that all products supplied to all customers arrive in perfect condition. Please notify us within 14 days of purchase if you wish to return your order or a specific product in the received box. 

If your purchase incurred a delivery fee, we will also cover the cost of delivery for the return.

The quickest way to obtain a refund or exchange is to contact us directly at hello@gertrudeandsmith.com.au.

In the event that your product must be returned, please allow 2-3 business days for your refund to be processed.

Thank you for stopping by and supporting Australian small business.